Basecamp for property maintenance companies

A property manager's loyalty is won in the first hour after a work order lands. Basecamp acknowledges every request in seconds, day or night, books the visit, and follows up on every quote, including with the portfolios you lost touch with.

What's inside Basecamp

Speed-to-lead response

Most contractors reply in hours. Sherpa replies in seconds and follows up until the job is on the calendar.

Every lead answered in seconds, 24/7
Follow-up that never forgets
First to respond every time, day or night

AI call answering

Every call picked up: nights, weekends, and while your crew is on a roof. It qualifies the caller and books real appointments.

Answers 24/7. No voicemail, no missed emergencies
Qualifies the job before it hits your calendar
Books against your team's real availability

CRM pipeline & follow-up

One pipeline the whole team runs the same way, so every lead, quote, and job has a next step and nothing dies in a text thread.

Every lead and quote visible in one place
Automatic follow-up on every open estimate
Call insights that show why jobs close or stall

Database reactivation

AI-assisted campaigns re-engage your old leads and past customers with the right offer, booking jobs from a list you already own.

Jobs booked from leads you already paid for
Past customers brought back at the right moment
Often the cheapest revenue you'll find

Same climb, every trade: see the full Basecamp breakdown →

Next for property maintenance companies · Level 03 Peak Fifty small jobs across thirty addresses is where operations buckle. Peak puts AI on the expensive functions in priority order: techs routed across properties, photos and notes captured per work order, quotes kept inside not-to-exceed limits, and invoicing that matches the manager's records exactly.

Is Basecamp where your climb starts?

The free 360° audit shows where your business leaks most, so you start at the camp that pays off first.

Get my free 360° audit