Industries · Property Maintenance
Property maintenance that never drops a work order
Property managers hire whoever responds fast and documents everything. Sherpa builds and runs the systems that make you that vendor across every unit and every work order.
How Property Maintenance actually works
Property maintenance is a work-order business sold to property managers, HOAs, and landlords who juggle vendors for a living. The work is a stream of small jobs across many addresses (repairs, make-readies, punch lists) with not-to-exceed limits and a manager who judges you on response time and photo documentation. Win their trust and the work recurs monthly; drop two work orders and they're testing your replacement.
The Sherpa climb, mapped to property maintenance companies
Four camps, in order. Each one solves the next-most-expensive problem property maintenance companies face. Start where your business leaks most.
Property managers vet maintenance vendors the way they vet tenants: quietly and online first. Trailhead builds a presence that passes the check: ranking for property maintenance in your market, present in AI search, with reviews from managers, not just homeowners.
Trailhead for property maintenance companies → Level 02 · Basecamp Win more jobsA property manager's loyalty is won in the first hour after a work order lands. Basecamp acknowledges every request in seconds, day or night, books the visit, and follows up on every quote, including with the portfolios you lost touch with.
Basecamp for property maintenance companies → Level 03 · Peak Operate like a proFifty small jobs across thirty addresses is where operations buckle. Peak puts AI on the expensive functions in priority order: techs routed across properties, photos and notes captured per work order, quotes kept inside not-to-exceed limits, and invoicing that matches the manager's records exactly.
Peak for property maintenance companies → Level 04 · Stratos Scale like an enterpriseServing large portfolios means living inside the property managers' systems without losing your own. Stratos builds custom integrations with their work-order channels, per-property margin dashboards, and AI trained on your own repair history, owned by you.
Stratos for property maintenance companies →Get the Property Maintenance playbook for your company
The free 360° audit maps these systems to how your operation actually runs, and shows the highest-leverage gap first.
Get my free 360° audit