Industries · Plumbing
Never miss another plumbing call
A burst pipe at 2 a.m. goes to the first plumber who picks up. Sherpa runs the systems that answer every call and book it on the spot.
How Plumbing actually works
Plumbing is an emergency business. The 2 a.m. burst pipe doesn't wait for office hours, and the homeowner calls down the list until someone answers. Every missed call is a job that went to the next name on Google. The shops that win answer every call, every time, and turn one-time emergencies into members.
The repair gets you in the door. The equipment is where the margin is. A cleared drain or a bad valve is a few hundred dollars, but that same visit is the only time anyone is going to look at the water heater, the softener, and what is actually coming out of the tap. A tank swap runs roughly $1,000 to $3,000 installed and a tankless unit more than that, a softener adds $1,000 to $3,000, whole-home filtration lands anywhere from about $1,500 to $5,000, and an under-sink reverse osmosis system is a few hundred more. Stack one or two of those on a service call and a $300 ticket is a $3,000 ticket, sold to a homeowner who did not know the option existed until your tech brought it up.
Most shops leave that money on the truck. It is rarely a talent problem. Nothing in the process prompts the water test, nothing puts good, better, best pricing in the tech's hand at the sink, and nothing follows up when the homeowner says let me think about it, so the conversation dies in the driveway. That is a systems gap, and it is the kind Sherpa closes.
The Sherpa climb, mapped to plumbing companies
Four camps, in order. Each one solves the next-most-expensive problem plumbing companies face. Start where your business leaks most.
Nobody shops for a plumber until something is leaking, and then they take the first credible result. Trailhead makes that result yours: a site that ranks for emergency searches, a map-pack presence in every town you serve, and reviews on autopilot.
Trailhead for plumbing companies → Level 02 · Basecamp Win more jobsWater on the floor doesn't wait, and the homeowner keeps dialing until a human picks up. Basecamp answers in seconds around the clock, qualifies the emergency, books the truck, and keeps working your past customers when the phones go quiet.
Basecamp for plumbing companies → Level 03 · Peak Operate like a proEmergency work is chaos by nature; the operation around it shouldn't be. Peak puts AI on quoting, dispatch, and invoicing in priority order, so trucks route by real availability and the invoice goes out while the tech is still in the driveway.
Peak for plumbing companies → Level 04 · Stratos Scale like an enterpriseA plumbing company running multiple trucks across multiple towns is drowning in its own history: fixtures, water heaters, service records. Stratos builds AI and dashboards on that data, owned by you, so the next job surfaces before the customer even calls.
Stratos for plumbing companies →Get the Plumbing playbook for your company
The free 360° audit maps these systems to how your operation actually runs, and shows the highest-leverage gap first.
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