Basecamp for appliance repair companies

A homeowner with a dead refrigerator calls until someone answers with a time window. Basecamp picks up in seconds, qualifies the appliance and symptom, books a real slot, and follows up on every unsold diagnosis before the customer buys new.

What's inside Basecamp

Speed-to-lead response

Most contractors reply in hours. Sherpa replies in seconds and follows up until the job is on the calendar.

Every lead answered in seconds, 24/7
Follow-up that never forgets
First to respond every time, day or night

AI call answering

Every call picked up: nights, weekends, and while your crew is on a roof. It qualifies the caller and books real appointments.

Answers 24/7. No voicemail, no missed emergencies
Qualifies the job before it hits your calendar
Books against your team's real availability

CRM pipeline & follow-up

One pipeline the whole team runs the same way, so every lead, quote, and job has a next step and nothing dies in a text thread.

Every lead and quote visible in one place
Automatic follow-up on every open estimate
Call insights that show why jobs close or stall

Database reactivation

AI-assisted campaigns re-engage your old leads and past customers with the right offer, booking jobs from a list you already own.

Jobs booked from leads you already paid for
Past customers brought back at the right moment
Often the cheapest revenue you'll find

Same climb, every trade: see the full Basecamp breakdown →

Next for appliance repair companies · Level 03 Peak The money in appliance repair leaks between visit one and visit two. Peak puts AI on scheduling, parts tracking, and invoicing in priority order: windows built around real drive time, returns booked when the part ships, claims filed the day the job closes.

Is Basecamp where your climb starts?

The free 360° audit shows where your business leaks most, so you start at the camp that pays off first.

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